🔒 Privacy Policy

1. Information We Collect

We may collect personal data including, but not limited to, your full name, email address, phone number, date of birth, educational background, employment preferences, academic records, uploaded documents, payment-related information, communication history, account activity, and technical information relating to your use of the platform.

1. Information We Collect

We may collect personal data including, but not limited to, your full name, email address, phone number, date of birth, educational background, employment preferences, academic records, uploaded documents, payment-related information, communication history, account activity, and technical information relating to your use of the platform.

2. How We Use Your Data

• To provide access to academic programmes, educational services, and career opportunities
• To communicate with students, agents, institutions, partners, employers, and service providers
• To process applications, registrations, consultancy requests, Membership subscriptions, and payments securely
• To verify identity, documents, Membership cards, and prevent fraud or misuse of the platform
• To improve platform functionality, security, user experience, and customer support
• To comply with legal, regulatory, contractual, and safeguarding obligations

3. Legal Basis for Processing

MasterHub processes personal data based on contractual necessity, legitimate interests, legal obligations, user consent, and other lawful bases permitted under applicable data protection legislation.

4. Data Sharing

Personal data may be shared with educational institutions, recruitment partners, employers, payment processors, professional advisers, IT service providers, and authorised third parties where necessary for the provision of services, legal compliance, fraud prevention, or platform operations. MasterHub does not sell personal data to third parties.

5. Legal Basis for Processing

We process personal data under one or more lawful bases including consent, performance of a contract, compliance with legal obligations, and legitimate interests pursued by MasterHub. Where processing is based on consent, you may withdraw your consent at any time.

6. Data Sharing

Your personal data may be shared with educational institutions, universities, recruitment agencies, employers, authorised agents, legal partners, and secure payment providers where necessary to deliver requested services. All third parties are required to comply with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory obligations.

8. International Data Transfers

Where personal data is transferred outside the United Kingdom, appropriate safeguards are implemented in accordance with UK GDPR, including the use of Standard Contractual Clauses where applicable.

9. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict or object to processing of your personal data, and the right to data portability. You may also withdraw consent at any time where applicable.

10. Complaints and Contact

If you are not satisfied with how we process your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk. For data protection enquiries, please contact us at office@masterhub.uk.

11. Children and Minors

Users under the age of 18 should obtain permission from a parent or legal guardian before submitting personal data or using certain services available through the platform.

12. Policy Updates

MasterHub reserves the right to update or modify this Privacy Policy at any time to reflect legal, regulatory, or operational changes. Updated versions will be published on the platform.

13. Contact Information

For questions relating to this Privacy Policy or the processing of personal data, users may contact MasterHub using the official contact details displayed on the platform.

14. Last Updated

Last updated: 20 May 2026.